Explore a selection of works from my research portfolio All Article Research Research Experience Strategy: Connecting Customer Experience to Business Strategy Research Smart Places: The Digital Transformation of Location Research The 2020 State of Digital Transformation: Benchmarking Digital Maturity in the COVID-19 Era Research Social Media Employee Advocacy: Tapping Into the Power of an Engaged Workforce Research The State of Social Business: Social’s Shift from Innovator to Integrator Research The State of IoT in the Home: How Brands Can Be Relevant to the Next Wave of Buyers Research Crafting A Digital Strategy: A Process and Checklist for Digital Strategy Development Categories:
